FREE SHIPPING FOR ORDERS OF $60+.

FAQs

Are the products waterproof?

The products are not waterproof. However, they are water-resistant. So if you accidentally spill some water on the product, you can easily wipe it off.

Are the products machine washable?

Yes, the products are machine washable. However, we recommend spot cleaning. 

How do I fold the products back into a pouch?

Check out our folding video tutorials.

Do you ship internationally?

We currently ship to United States, Canada, United Kingdom, Australia, New Zealand, Japan, Singapore, and Malaysia. Learn more about shipping.

What is your returns policy?

We want you to be completely satisfied with your purchase. We are confident that you will be happy with the quality of our products. To be eligible for a return, please contact us within 30 days of receiving your order. Your item must be unused and in the same condition that you received it. Learn more about the policy.

Have a question that's not listed here?

We'd be happy to help answer them. Please contact us at hello@kaleidoconcepts.com